FAQ

Frequently Asked Questions (FAQs) for Woodpecker Furniture

1. What materials do you use in your furniture?

   • Our furniture is crafted using high-quality materials like teak wood, oak, and premium fabric, ensuring durability and comfort.

2. Do you offer custom furniture designs?

   • Yes, we do offer customization options for select furniture pieces. Please reach out to our design team for further details.

3. How do I care for and maintain my furniture?

   • Each furniture piece comes with a care guide that provides detailed instructions on cleaning and maintenance.

4. What is your return and exchange policy?

   • We offer a 30-day return policy on select items, provided they are returned in their original condition. Please refer to our detailed return policy on our website.

5. How long does delivery take?

   • Standard delivery times are between 4-6 weeks. However, custom orders may take longer, depending on the specifications.

6. Do you deliver internationally?

   • Currently, we only deliver within our home country. However, we're looking into options for international shipping.

7. How can I track my order?

   • Once your order is dispatched, you will receive an email with tracking details, allowing you to monitor its journey.

8. Do you offer assembly services?

   • Yes, for select furniture pieces, we provide complimentary assembly services. Others come with detailed instruction manuals for easy self-assembly.

9. Is there a warranty on your furniture?

   • All our furniture pieces come with a one-year warranty against manufacturing defects.

10. Do you offer bulk order discounts for commercial projects?

    • Yes, we offer special pricing for bulk orders and commercial projects. Please contact our sales team for more details.

11. Are your products eco-friendly?

    • We are committed to sustainable practices, and our furniture is made from responsibly sourced materials.

12. How can I get a swatch sample of the fabric or wood finish?

    • We offer swatch samples for a minimal fee. You can request them through our website or customer service.

13. How do I know the furniture will fit in my space?

    • All product dimensions are listed on our website. We recommend measuring your space before placing an order.

14. Can I visit one of your showrooms?

    • Absolutely! We have showrooms located in Chennai at Besant Nagar, Nelsan Manikam Road, and ECR. We'd love for you to experience our furniture firsthand.